Frequently Asked Questions
Lab Tests
We offer haematology, biochemistry, hormones, serology, immunology, microbiology, urine & stool examination, molecular tests and complete health packages.
Follow your doctor's advice. You can also upload your prescription or ask our AI assistant / call us and our team will guide you.
Some tests such as fasting sugar and lipid profile need 10-12 hours fasting. Each test page shows the preparation needed.
No. You can book most tests directly. A prescription helps us suggest the right tests.
Labs and Centres
Our main lab is at Sastri Park, New Delhi with collection centres across Delhi NCR and Bihar. See the Find Centre page.
Our main lab is open 9:30 AM to 9:30 PM on all days. Home collection slots start at 7 AM.
Reports
Most routine tests are reported the same day. Special tests take 24-72 hours. Report time is shown on every test page.
Reports are shared on WhatsApp / email and can be collected from the centre. Use Track Order with your order number and mobile number.
Test Booking
Search a test, click Add to Cart, choose Home Collection, pick a date & time slot and confirm. Our team calls you to confirm the visit.
Yes. Open the chat at the bottom right, tap "Book a test" and share your details - the booking reaches our team instantly.
Pay by cash or UPI at the time of sample collection or at the centre.
Still have a question? or contact us.